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社会实践之农行

发布时间:2018-11-28 07:13:26           责任编辑:管理员           点击次数:5296

班级:12-4      作者:李想

图片1_meitu_4.jpg

今天是我来参加中国农业银行实习的第一天,一进门,便看到整齐的柜台摆放在大厅里,工作人员们在有序的为顾客排忧解难。见过我的上司之后,我被分配到柜台去做柜员,因为柜台算是整个农行里比较基础又能学到知识的一个部门,而我需要面对来这里办业务的人员,并解决他们所担心的问题。第一天,我感到有很大的压力,因为每一个人都是不同,因此所表现出来的心情也会不同,所要办的业务也是不同的,但作为服务人员,我只能做到,笑脸迎人,不管别人说什么做什么,我所能做的只能是微笑,不能带有任何的情绪,作为服务人员,我不可能把我自己的情绪带给别人,更何况是顾客。

Today is my first day to attend the practice of Agricultural Bank of China. As soon as I entered the door, I saw the neat counter placed in the hall, and the workers were in order to solve problems for the customers. After seeing my boss, I was assigned to the counter to make a teller, because the counter was a relatively basic and knowledge-based department in the whole agricultural bank, and I had to face the people who came here to do business and solve the problems they were worried about. On the first day, I felt a lot of pressure, because everyone was different, so they showed different feelings and different business. But as a service person, I could only do it, smiling face to face people, no matter what others said and what to do, all I could do was smile and not take anything. As a service worker, I can not bring my own emotions to others, let alone customers.

坐在我旁边的两个姐姐,在我不会的时候,我会去寻求他们的帮助,这样就能学到额外知识,其实,来到这里实习,我不仅要学这里的经济知识,更要学会做人,就像我的妈妈所说:“我送你来这里,最主要的不是让你去学一些比较核心的知识,而是学会做人”,在我看来,学会做人其实很难,如果真正的学会做人之后,那么就能很快的融入这个大家庭,融入这个社会,在从中,也就能获得很多的知识。就像只用一个情绪对待顾客一样,俗话说的好:“顾客就是上帝”,我们的职责就是为他们排忧解难,而这一点也是我在实习中所学到的一点,控制情绪,必将成大器。

The two sisters sitting next to me will seek their help when I can't, so that I can learn extra knowledge. Actually, when I come here to practice, I should not only learn the knowledge of the economy here, but also learn how to behave. As my mother said, "I send you here, the most important thing is not to let you study." Some of the core knowledge is to learn to behave. "In my opinion, learning to behave is very difficult. If you really learn to be a man, you can quickly integrate into this family and integrate into the society, and you can get a lot of knowledge from it. Just like using one emotion to treat a customer, the saying goes: "customer is God". Our duty is to solve problems for them. This is also something I learned in my internship.

在这几天的实习生涯中,我学会了怎么样去查征信,怎么样去把各个客户的资料输入到资料库里,怎么样去查询客户的信息是否属实,这一系列的问题都是需要非常细心去做的,这也锻炼了我在做事方面的一些能力,我很高兴能够在这个地方实习,因为我可以学到一些关于商科的知识,这对我以后出国有很大的帮助,并且我还能认识到一些比我有经验的前辈甚至朋友,他们对我的帮助很大,让我更快的学会一些商业技巧,在之后的生活里,能够很好的运用到生活里,这将会是在我以后的生活中很值得的时光。

In these days' internship, I learned how to check letters, how to input various customers' data into the database, and how to check whether the information of the customers is true. This series of problems need to be done very carefully, which has also exercised some of my abilities in doing things. I am very happy. I am able to work in this area because I can learn some knowledge about business, which will help me a lot after going abroad. And I can also recognize some older people and even friends who have more experience than me. They have helped me a lot, so that I can learn some business skills faster and be able to live in the future. Good use in life, this will be a very worthwhile time in my later life.

短暂的时光,很快就过去,还没来得及好好体验,便要离去,我很珍惜在这里实习的时光,因为我学到了许多,也体会到了许多。一个国家的经济是由千千万万个经济体而组成,我很幸运,自己能够融入到这个体系中,我的工作可能并不是那么的重要,但为这个庞大的经济体系贡献出了自己的一份微薄之力,我希望在今后的生活里,我能更多的去接触到经济,去了解经济,让经济关系融入到生活,这样,在这个充满经济的大国里,我将可以用我所学的知识去面对各种不同经济体的问题与困难,并战胜困难。

The short time passed quickly, and I had to leave before I had enough time to experience it. I cherish the time of internship here, because I learned a lot and realized a lot. A country's economy is made up of tens of thousands of economies. I am lucky enough to be able to integrate into this system. My work may not be so important, but I have contributed a little to this huge economic system. I hope I can get more contact in the future life. The economy, to understand the economy and integrate economic relations into life, so that in a big country full of economy, I will be able to use my knowledge to face various economic problems and difficulties and overcome difficulties.